Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at meal-pizzaluce.click (the "Website") or any services provided by Pizza Luce ("Company," "we," "us," or "our"). These Terms govern your access to and use of our Website, online ordering platform, and all related food and beverage services.

By accessing or using our Website, placing an order, creating an account, or otherwise engaging with our services, you agree to be legally bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all use of our Website and services.

1. Acceptance of Terms

By accessing the Website at meal-pizzaluce.click, you represent and warrant that:

• You are at least 18 years of age, or you are at least 13 years of age and accessing the Website under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms;
• You have the legal capacity and authority to enter into a binding agreement;
• You will use our services only for lawful purposes and in accordance with these Terms;
• All information you provide to us is accurate, current, and complete;
• You are accessing the Website from the United States or a jurisdiction where such access is permitted under applicable law.

If you are accessing or using our services on behalf of a business entity, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" shall refer to that entity.

Your continued use of the Website after any modifications to these Terms shall constitute your acceptance of such modifications. We reserve the right to update, amend, or modify these Terms at any time, and we will provide notice of material changes as described in Section 12 of these Terms.

2. Description of Services

Pizza Luce is a food service business operating in the United States. Through our Website, we offer the following services:

2.1 Online Ordering

Our Website allows customers to browse our menu and place orders for food and beverages, including pizza, appetizers, salads, sandwiches, desserts, beverages, and other menu items. Orders may be placed for delivery, carryout/pickup, or dine-in, subject to availability and location-specific limitations.

2.2 Menu Information

We provide detailed descriptions, pricing, nutritional information, and allergen information for our menu items on the Website. While we strive to maintain accurate and up-to-date information, menu items, prices, and availability are subject to change without prior notice.

2.3 Account Services

Customers may create a user account to facilitate faster ordering, track order history, manage preferences, and access exclusive promotions or loyalty rewards programs. Account creation is optional but may be required for certain features.

2.4 Promotions and Loyalty Programs

From time to time, we may offer special promotions, discounts, coupon codes, or loyalty rewards programs. Such programs are subject to separate terms and conditions, which will be disclosed at the time of the offer.

2.5 Customer Support

We provide customer support via email and other channels to assist with inquiries, complaints, and order-related issues. Contact information is provided in Section 14 of these Terms.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict any aspect of our services, temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Website and services, you agree to:

• Provide accurate, truthful, and complete information when creating an account, placing an order, or communicating with us;
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use of your account;
• Comply with all applicable federal, state, and local laws, regulations, and ordinances in connection with your use of our services;
• Use the Website only for personal, non-commercial purposes unless you have obtained our prior written consent for commercial use;
• Respect the intellectual property rights of Pizza Luce and third parties;
• Be present at the designated delivery address at the estimated delivery time, or make appropriate arrangements for receipt of your order;
• Pay all charges, fees, and taxes associated with your orders in a timely manner.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Using the Website for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation;
• Attempting to gain unauthorized access to any portion of the Website, server, database, or network connected to our services;
• Using automated tools, bots, scrapers, crawlers, or similar technologies to access, collect, or extract data from the Website without our express written permission;
• Transmitting any viruses, malware, ransomware, Trojan horses, or other harmful or destructive code through the Website;
• Submitting false, misleading, or fraudulent orders, reviews, or information;
• Impersonating any person or entity, including employees or representatives of Pizza Luce;
• Engaging in any activity that interferes with or disrupts the Website or the servers and networks connected to it;
• Attempting to decipher, decompile, disassemble, or reverse engineer any portion of the Website's software;
• Collecting or harvesting personally identifiable information of other users without their consent;
• Using our services to send unsolicited communications (spam) or engage in any form of phishing;
• Placing fraudulent orders, including orders with stolen payment information or false delivery addresses;
• Engaging in any conduct that restricts or inhibits any other user's enjoyment of the Website;
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or its content without our express written consent.

Violation of these prohibitions may result in immediate termination of your account and access to our services, and may expose you to civil and/or criminal liability under applicable United States law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state laws.

4. Intellectual Property Rights

4.1 Ownership

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, icons, images, photographs, audio clips, video clips, data compilations, software, and the selection and arrangement thereof — are the exclusive property of Pizza Luce or its licensors and are protected by United States copyright law, trademark law, trade dress law, and other intellectual property laws and international conventions.

4.2 Trademarks

The name "Pizza Luce," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Luce or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

4.3 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and its content solely for your personal, non-commercial use of our food ordering services. This license does not include any right to:

• Modify, adapt, or create derivative works based on the Website or its content;
• Reproduce, distribute, display, sell, lease, transmit, or otherwise exploit the Website or its content for any commercial purpose;
• Remove or alter any copyright, trademark, or other proprietary notices;
• Frame or mirror any portion of the Website without our express written consent.

4.4 User-Submitted Content

If you submit, post, or transmit any content to us — including reviews, feedback, comments, suggestions, photographs, or other materials ("User Content") — you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media or format. You represent and warrant that you own or have the necessary rights to grant this license, and that your User Content does not violate any third-party rights or applicable laws.

5. Payment Terms

5.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Prices for menu items do not include applicable taxes, delivery fees, service charges, or gratuity unless expressly stated otherwise.

5.2 Payment Methods

We accept various payment methods as displayed at checkout, which may include major credit cards (Visa, Mastercard, American Express, Discover), debit cards, digital wallets, and other payment methods as made available from time to time. By providing your payment information, you represent that you are authorized to use the designated payment method and authorize us to charge the total order amount to that payment method.

5.3 Order Confirmation

An order is not confirmed until you receive an electronic order confirmation from us. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to cases of pricing errors, suspected fraud, or unavailability of items.

5.4 Taxes

You are responsible for paying all applicable federal, state, and local sales taxes, use taxes, and any other taxes or fees associated with your purchase. Applicable taxes will be calculated and displayed at checkout.

5.5 Refunds and Cancellations

Once an order has been submitted and confirmed, cancellation may not be possible. If you have concerns about an order you have received, please contact us at [email protected] within 24 hours of receiving your order. Refunds are issued at our sole discretion and may be provided in the form of store credit, replacement items, or monetary refunds depending on the circumstances.

5.6 Delivery Fees and Minimums

Delivery orders may be subject to minimum order amounts and delivery fees, which will be disclosed prior to checkout. Delivery fees are non-refundable except where required by applicable law.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA LUCE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL;
• LOSS OF USE OR INABILITY TO ACCESS THE WEBSITE OR SERVICES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OUR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH THE WEBSITE;
• ANY ERRORS OR OMISSIONS IN CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

7. Disclaimers

7.1 As-Is Basis

THE WEBSITE AND ALL SERVICES PROVIDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE.

7.2 Food Allergen Disclaimer

While we make reasonable efforts to provide accurate allergen and nutritional information, our food is prepared in kitchens that handle a variety of ingredients, including common allergens such as gluten, dairy, eggs, tree nuts, peanuts, soy, fish, and shellfish. We cannot guarantee that any menu item is completely free from allergens. If you have a severe food allergy or dietary restriction, please contact us directly before placing an order. We shall not be liable for any allergic reactions or adverse health events resulting from consumption of our food products.

7.3 Third-Party Links

Our Website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. We do not endorse any third-party websites, products, or services.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or services;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your violation of any third-party right, including without limitation any copyright, trademark, privacy, or proprietary right;
• Any User Content you submit, post, or transmit through the Website;
• Any fraudulent, false, or misleading information you provide to us;
• Any dispute or issue between you and any other user or third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Pizza Luce's principal place of business is located, without regard to any conflict of law provisions.

Subject to the dispute resolution provisions set forth in Section 10 below, you consent to the exclusive jurisdiction of the state and federal courts located in the applicable United States jurisdiction for the resolution of any disputes not subject to arbitration. You waive any objection to the laying of venue of any such proceeding in such courts and waive any objection that such courts are an inconvenient forum.

Our services are intended for use by persons located in the United States. We make no representations that the Website or services are appropriate or available for use in other locations. If you access the Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

In accordance with the Federal Trade Commission Act (15 U.S.C. § 45), we are committed to maintaining fair and honest business practices. Additionally, to the extent applicable, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for users who are California residents.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at [email protected] and attempt to resolve any dispute informally. We will endeavor to resolve your concern within thirty (30) calendar days of receiving your written notice. This informal dispute resolution process is a condition precedent to initiating any arbitration or other legal proceeding.

10.2 Binding Arbitration

If the parties are unable to resolve a dispute through the informal process described above, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Website or services, shall be resolved by binding individual arbitration, rather than in court, except as provided in Section 10.4 below.

Arbitration shall be conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at www.adr.org or by calling 1-800-778-7879. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.

10.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency equitable relief before a court of competent jurisdiction in order to maintain the status quo pending arbitration. Either party may also bring claims in small claims court, if the claims qualify under the rules of the applicable small claims court.

10.5 Waiver of Jury Trial

BY AGREEING TO THESE TERMS, YOU AND PIZZA LUCE EACH WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Term and Termination

11.1 Duration

These Terms of Service shall remain in full force and effect for as long as you use or access the Website or services, or maintain an account with us.

11.2 Termination by You

You may terminate your account and your agreement to these Terms at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for any outstanding orders.

11.3 Termination by Us

We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to the Website and/or services, and to deactivate or delete your account, at any time and without prior notice, for any reason, including but not limited to:

• Breach of these Terms of Service;
• Fraudulent, abusive, or illegal activity;
• Failure to pay for orders;
• Requests from law enforcement or other government agencies;
• Extended periods of account inactivity;
• Discontinuation of our services.

11.4 Effect of Termination

Upon termination of these Terms or your account, your right to use the Website and services immediately ceases. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership and intellectual property provisions, payment obligations, disclaimers, limitations of liability, indemnification obligations, and dispute resolution provisions.

12. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make changes, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our Website at meal-pizzaluce.click;
• Where material changes are made, provide reasonable advance notice, which may include notice via email to the address associated with your account or a prominent notice on the Website.

Your continued access to or use of the Website or services after the effective date of any changes to these Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the Website and services immediately.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of the Terms will always be available at meal-pizzaluce.click.

13. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms. In the event that any provision is found to be invalid or unenforceable, the parties agree to use their best efforts to substitute a valid and enforceable provision that most closely approximates the intent and economic effect of the invalid or unenforceable provision.

No waiver by Pizza Luce of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Additional Legal Provisions

14.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Pizza Luce with respect to your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to the Website and services.

14.2 No Agency Relationship

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, franchise, or employment relationship between you and Pizza Luce. You do not have authority to make any representations, warranties, or commitments on behalf of Pizza Luce.

14.3 Force Majeure

Pizza Luce shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, war, terrorism, civil unrest, government actions, labor disputes, power failures, internet outages, or other events of force majeure.

14.4 Electronic Communications

By using our Website and services, you consent to receive electronic communications from us, including order confirmations, account notifications, promotional offers (if opted in), and other communications related to your use of our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

14.5 Assignments

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction and without notice to you. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties, their successors, and permitted assigns.

14.6 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect. They shall not affect the interpretation or construction of these Terms.

15. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service, your account, or our services, please contact us using the following information:

We will endeavor to respond to all legitimate inquiries within five (5) business days. For urgent matters related to food safety, allergic reactions, or order emergencies, please contact us immediately via email at [email protected].

These Terms of Service were last updated on June 4, 2026. By using the Website and services provided by Pizza Luce at meal-pizzaluce.click, you acknowledge that you have read, understood, and agree to be bound by all of the terms and conditions set forth in this Agreement.